Your Questions, Answered

  • I specialize in helping individuals navigate and overcome eating disorders, relationship challenges, and the impact of generational trauma, providing tailored support to foster healing and personal growth.

  • No preparation is required for your first session! I will guide you through the online counselling video platform and introduce you to the process. We’ll review important details together, such as confidentiality, my background as a therapist, and what brings you to counselling. This will also be a time to address any questions you may have.

  • You can easily cancel or reschedule your appointment by updating your booking through your client profile in JaneApp or emailing me directly with at least 48 hours notice.

    The full session fee will be charged if a session is cancelled with less than 48 hours’ notice or missed entirely. Last-minute changes leave a gap in my schedule, and the time I spent preparing for our session could have been used to support another client. By maintaining a consistent schedule, I can offer all my clients the best care possible.

  • Currently, I do not offer direct billing to extended insurance providers. Please check with your benefits provider to confirm your coverage.

    An invoice will be provided to you after each appointment so you can submit it to your insurer for reimbursement.

  • I accept e-transfer or credit card payments.

  • Yes, counselling appointments are offered through an online platform known as the Jane App. Instructions on how to access the online link will be emailed out before the start of the session; that link will be used for each session.


  • Yes, counselling appointments are available on weekends and evenings. There can be flexibility; therefore, if you require a specific day and time, I encourage you to specify your availability in the contact form or our initial phone consultation.

  • My availability for crisis calls is limited to providing elective care to clients. If this is an emergency, please seek medical attention or contact your local Emergency Department, 911, or the crisis centre at 310-6789.

  • Confidentiality is held in the highest regard in my practice. Anything discussed before, during, or after our sessions will not be shared with anyone without your written consent. I will also not disclose your connection to my practice without your permission. All online sessions are encrypted and password-protected. However, there are four situations where I may be required to break confidentiality:

    • If you’re going to hurt yourself or someone else

    • If I suspect or you disclose neglect/abuse involving a vulnerable person or child

    • When a client’s records are subpoenaed by court order

    • If there is a medical emergency in session, I will contact emergency services on your behalf should you be unable to respond.

  • Many insurance providers cover Registered Clinical Counsellors (RCCs). Please consult with your insurance provider before booking an appointment. I do not bill directly to insurance providers, but an invoice will be provided to you after each appointment so you can submit it to your insurer for reimbursement.